SQUADSVERSE

Delete your account

Applies to the SquadsVerse app (com.squadsverse.app)

You can delete your SquadsVerse account and the personal information held with it at any time. Deletion is permanent and cannot be undone.

From the app

Your password is required so that nobody else can delete your account from a device you left signed in.

By email

If you can no longer sign in, email support@squadsverse.com from the address on your account with the subject “Delete my account”. We will verify the request and delete the account, normally within 30 days.

What is deleted

Deleted immediately	Retained
Your name, email address, username, phone number, date of birth, gender, country and city; your profile and cover photos; your linked social accounts; your friends; your notifications; your saved game and activity interests; the push registration for your devices; and every sign-in session, including any biometric sign-in key.	Purchase records, for as long as accounting and tax rules require. Content other players took part in — a tournament you organised, a challenge you played — remains so their history stays intact, but it is no longer linked to you by name and shows only as “Deleted account”.

Deleting only some of your data

You do not have to delete your whole account to remove individual pieces of information. In the app you can:

• remove your profile photo or cover photo — Profile, then the remove button on each;
• clear your phone number, city, country or linked social accounts — Profile → Personal Info;
• delete photos and videos from a venue you listed — open the listing from Add Location → Your submissions;
• stop push notifications being sent to your device — Profile → Notifications. To have the device registration itself removed, uninstall the app or ask us below.

For anything else, email support@squadsverse.com telling us what you would like removed, and we will action it without closing your account.

Refunds

Deleting your account does not refund purchases. In-app purchases are handled by Apple and Google, so refund requests go to Google Play or Apple Support.